BW Signature Collection Hotel Paradiso

The views from the lobby, restaurant and terrace were fantastic. The reception staff were really friendly and helpful. The location, once we had worked out the public transport, we decided was exceptional. Not for anyone with walking difficulties - but we enjoyed using the funicular, finding the railway station and working out the trains to Sorrento and Pompeii. Mergellina is really well connected and we eventually sussed out the trains we needed with a direct, non-stop connection home from Pompeii. Would definitely recommend you stay here for extra comfort, away from the bustle and chaos of the city centre, without compromising your ability to get about affordably. Taxi to the airport was €45 and took about 25 mins on Sunday morning.

From the moment we arrived, the location of this hotel didn't disappoint. It was breathtaking. The welcome we received was old school and genuine. A lovely touch was the unexpected room upgrade. The room itself felt magical even under an overcast sky. We couldn't have been happier with the comfortable bed and the generously sized balcony, perfect for soaking in the surroundings. Dining at the hotel restaurant was a real treat. The food was excellent, matched only by the wonderful service. What truly stood out was the staff; they really couldn't do enough. We left with unforgettable memories made, all thanks to this exceptional hotel. We'll be back!!

AMAZING!! When I come back to Napoli, this will be my hotel! Firstly, I have to mention all the staff… everyone there, was so friendly and helpful!! The front desk, took the time to answer all of my questions (over 6 days, there were a lot) They gave directions and ways to get there, they booked official taxis and said how much it’d roughly cost (so you kind of knew what to expect) The waiters/waitresses always had a smile and you was never left waiting or wanting. The clean down staff, were there every morning… if you wanted them to be and if you didn’t, they never bothered you. Food was great, rooms were clean and the atmosphere was very relaxing!! Secondly, the view… WOW!! I’ll always remember it. The photos just don’t do it justice… it’s unbelievable!! Morning, midday, afternoon and night… it’s just so picturesque!! Genuinely, I can’t fault Hotel Paradiso!! It’s one of the best hotels I’ve stayed in!!

The view is stunning. The rooms are very nice and clean and the family room was fantastic for my family of four. The hotel restaurant and breakfast were very nice.

The view you get is astonishing. Even though it is located far from the centre, it's not hard to get to the premises; the funicular railway and the buses can get you there from almost any part of the city. The staff was very kind with us and were always super helpful. We were sceptical about a comment that we read about the rooms curtains. The comment said that the rooms did not have blackout curtains. There's a button just by the window to close the blind, so... If you read that comment and you are not sure to book the room because of the fear of being woken up by a quite strong sunlight, I can assure you you got nothing to worry about. WiFi connection is great, and also were the facilities.